Welcome to our Frequently Asked Questions (FAQ) page, where you'll find answers to the most common inquiries about our product/service. Whether you're a new customer or a regular user, this comprehensive resource aims to provide you with the information you need. Discover solutions to common issues, learn about our policies, and gain a deeper understanding of our offerings. Browse through our FAQ page to find quick and helpful answers to your questions.
The installation process depends on the product you purchased, but there are the most common installation processes.
Installation
1) upload & Unzip
2) Create a database
3) upload .SQL file to PHPMyAdmin
4) add database details to function.php
5) done
in a few products, you need to add database details into db.php or database.php
https://example.com) or a subdomain (e.g., https://script.example.com). Installing it in a subfolder may result in improper functioning or compatibility issues.
Access to the latest updates of our script/plugin is granted only to active clients. An "active client" refers to users who have a valid license and whose purchased script is currently live and in use. If your script is not live—for example, if it has been deactivated, domain expired, removed, or is no longer in active on domain—you will not be eligible to receive updates until it is reactivated.
This policy is in place to protect the integrity of our software and to prevent unauthorized distribution or misuse of our code. By ensuring that only active installations receive updates, we can maintain a higher level of security, support, and product quality for all of our clients.
If you wish to regain access to the latest version, please ensure your purchased script is live and notify our support team if needed. We appreciate your understanding and cooperation.